To reduce customers’ complaints, we are not supposed to:
A.Stay quiet and listen
B.Avoid difficult clients
C.Resolve ahead of time
D.Identify complaints
正確答案:Avoid difficult clients
To reduce customers’ complaints, we are not supposed to:
A.Stay quiet and listen
B.Avoid difficult clients
C.Resolve ahead of time
D.Identify complaints
正確答案:Avoid difficult clients